Airline Ticket and Service Agents

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Issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers.

Outlook

Fair

Wage

Low: $13.00
Median: $17.00
High: $27.00

Training

• Completion of secondary school is usually required.
• Several weeks of on-the-job and classroom training are provided for all occupations in this unit group.
• Airline station agents usually require experience as a ticket, baggage or cargo agent.
• Load planners require a restricted radio operator's licence and usually require airline operations experience.

Places of Employment

Airline companies

Regulated

No